- CUSTOMER: I need to return ___ MP3 player.
a. this
b. your
- SALESPERSON: What's the ___?
a. receipt
b. problem
- CUSTOMER: It ___ work.
a. no
b. doesn't
- SALESPERSON: Do you have the ___?
a. receipt
b. cash
- CUSTOMER: Yes, I do. Here it ___.
a. isn't
b. is
- SALESPERSON: Do you want to return it or ___ it for another one?
a. exchange
b. cash
- CUSTOMER: I'd like to exchange ___, please.
a. me
b. it
- SALESPERSON: OK. You can go and get another ___.
a. exchange
b. one
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